Please contact me if you require an appointment outside of stated hours. 0274 518155
Cancellation/Rescheduling Policy
I understand that unanticipated events happen occasionally in everyone’s life. In my desire to be effective and fair to all
clients, the following policies are honoured:
24 hour advance notice is required when cancelling an appointment. This allows the opportunity for someone else to schedule
an appointment. If you are unable to give us 24 hours advance notice you may be charged the full amount of your
appointment. This amount must be paid prior to your next scheduled appointment. If you reschedule within the same week you will not
be charged a fee.
No-shows
Anyone who either forgets or consciously chooses to forgo their appointment for whatever reason will be considered a “no-show.” You may be
charged for your “missed” appointment.
Late Arrivals
If you arrive late, your session may be shortened in order to accommodate others whose appointments follow yours. Depending upon how late
you arrive, will then determine if there is enough time remaining to start a treatment. Regardless of the length of the treatment actually
given, you will be responsible for the “full” session. Out of respect and consideration to me and other customers, please plan
accordingly and be on time.
Thank you
Karen Duff
Beyond Relief Ltd